- Posted by James Allat
- On 16th December 2020
Microsoft Teams is more than just a video-conferencing application. One of the useful features is apps.
What are Teams apps?
Teams apps are a combination of capabilities and entry points. For example, people can chat with your app’s bot in a channel.
Some apps are simple, while others are complex. When planning your app, remember that Teams is a collaboration hub. The best Teams apps help people express themselves and work better together.
Get information more conveniently: Sometimes you just need to make things easier to find. Display an important webpage in a tab, which provides a full-screen web experience for static and dynamic content in Teams.
Make it easier to multitask: With messaging extensions, you can quickly share external information in a conversation. You also can act on a message, such as creating a help ticket based on the content of a channel post.
Turn words into actions: Conversations often result in the need to do something (generate an order, review my code, check ticket status, etc.). A bot can kick off these kinds of workflows right inside Teams.
Communicate with external apps: Incoming webhooks are a simple way to automatically send notifications from another app to a Teams channel. With outgoing webhooks, message your web service with an @mention.
Microsoft Graph for Teams
Utilize Teams data: The Microsoft Graph API for Teams provides access to information about teams, channels, users, and messages that can help you create or enhance features for your app.
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