- Posted by James Allat
- On 1st July 2021
Microsoft has reported Outlook on the Web & Desktop Outlook users may have search issues.
An unexpected increase in synthetic traffic resulted in an impact.
Users may be intermittently unable to complete searches in Outlook on the web and Outlook desktop.
User Impact: Users may be intermittently unable to complete searches in Outlook on the web and Outlook desktop.
More info: Affected users will likely see an error message when searching that states: “We’re having troubles fetching results from the server…”
Current Microsoft status:
Our investigation into the authentication issue is taking time to progress. We’re continuing to validate a potential token issue that may be contributing to the failures.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure.
Next update by: Thursday, July 1, 2021, at 3:00 PM UTC