- Posted by James Allat
- On 20th May 2021
This issue has now been resolved by Microsoft.
Microsoft has reported some users may be unable to access Microsoft Teams or experience degraded functionality
Microsoft ID: TM257335
Current status: We’re investigating network connectivity and relevant diagnostic data to understand the root cause and establish a fix. We’ll provide an update within 30 minutes.
Scope of impact: Early indications suggest this issue may be specific to users based in Europe, Middle East, and Africa.
Final status: From our investigation into query logs, we’ve identified some unexpected errors occurring that indicate a section of infrastructure, responsible for facilitating chat service functionality, was not performing as expected. Our automated recovery system repaired this problem, and we’ve confirmed that service has been restored